Trimble Feedback
Collect, analyze and publish feedback efficiently!
Trimble Feedback is an easy-to-use application for submitting, processing and publishing citizen or customer feedback online.
Trimble Feedback supports the complete feedback management process from submitting feedback and reporting the issues to managing and publishing feedback data by the authority or utility responsible.
With 24/7 availability, time-stamped submissions can be easily monitored, assigned to a responsible person within the organization and resolved while keeping the contributing party - such as citizens or other interest groups - informed.
Key benefits:
- Available 24/7
- Fast customer service
- Efficient collaboration between organizations and contractors
- Better allocation of resources
- Automated creation of feedback archive for analysis and compiling statistics
